Terms of Service

First Time Media Inc. (together with its representatives, officers, and directors, "Storylines," "we," "us," or "our") is the developer and publisher of the Storylines mobile application(s) and the Storylines website. Storylines was previously known as Firsties. The Services allow users to capture, upload, organize, search, comment, like, store, and share media in the form of photos, videos, voice memos, voiceover recordings, and text notes. The Services also allow families, schools, preschools, childcare providers, religious organizations, sports teams, youth groups, nonprofits, and other organizations to create chronological timelines that document activities, milestones, classroom experiences, events, achievements, and other memories. Certain organizational uses are subject to the additional requirements in Section 7 below. The Services also provide applications to create products with media, including customized videos and print photo albums. You are solely responsible for obtaining the equipment and telecommunications services needed to access the Services, and all fees associated with their ongoing usage. If you purchase a paid Subscription, it will automatically renew and continue on a recurring basis for additional periods of the same duration as your initial Subscription Term at the then-current fees, unless and until you cancel your Subscription in accordance with the Cancellation subsection of these Terms.

These Terms of Service ("Terms of Service," "Terms," or "ToS") govern the relationship between you and Storylines regarding your access to and use of the Storylines mobile application(s), Storylines website, content, and any related services (collectively, the "Services"). In this Agreement, "Public" refers to content shared with "Everyone" within the App. You must be at least 13 years old to create or operate a Storylines Account. If you are under the age of legal majority in your jurisdiction, you may use the Services only with permission of a parent or legal guardian. If applicable law requires a higher minimum age for independent use or consent, that higher age applies. Children under 13 may appear in User Content submitted by authorized adults, including parents, guardians, teachers, and School Personnel, but may not independently create or operate a Storylines Account. Our collection and use of personal information is described in the Storylines Privacy Policy. School Data and Student Data may also be governed by a Student Data Privacy Addendum or other written agreement between Storylines and an Educational Institution. If you accept these Terms on behalf of a school, company, nonprofit, religious organization, or other entity, you represent that you have authority to bind that entity, and references to “you” include that entity where appropriate. We may amend these Terms by posting an amended version on our website or in the supplemental terms of the applicable Services. The amended version will be effective when posted, except where applicable law requires advance notice. By continuing to access or use our Services after the effective date, you confirm your agreement to the amended Terms.

“Educational Institution” means a school, preschool, daycare or childcare provider, educational program, school district, or other institution whose primary purpose is education and that uses Storylines in connection with students. “School Personnel” means teachers, administrators, staff members, contractors, volunteers, and other individuals authorized by an Educational Institution to use Storylines on its behalf. “School Storyline” means a Storyline created, designated, or used by or on behalf of an Educational Institution for a school or educational purpose. “Student Data” means personal information about a child or student submitted to, collected through, or maintained in the Services by or on behalf of an Educational Institution for a school or educational purpose. Student Data may include names, photos, videos, audio, voice recordings, classroom information, activities, milestones, journal entries, artwork, comments, and other information that identifies or relates to a student. “School Data” means Student Data and other data, content, records, or information submitted to or maintained through the Services by or on behalf of an Educational Institution. “Organization Data” means School Data, Youth Participant Data, and other data, content, records, or information submitted to or maintained through the Services by or on behalf of an Organization. “Youth Participant Data” means personal information about a minor submitted to, collected through, or maintained in the Services by or on behalf of a religious organization, sports team, youth group, club, league, or other non-school Organization. It may include names, photographs, videos, voice recordings, team or group affiliation, activities, events, achievements, statistics, milestones, comments, and other information relating to a minor participant. “Organization Storyline” means a Storyline created, designated, or used by or on behalf of an Organization for an organizational, community, educational, religious, or sports purpose. “Organization Personnel” means teachers, clergy, coaches, team managers, administrators, staff members, contractors, volunteers, and other individuals authorized by an Organization to use Storylines on its behalf. “Organization” means an Educational Institution, religious organization, church, synagogue, mosque, temple, youth group, sports team, sports club, league, nonprofit organization, community organization, or other entity using Storylines on behalf of its members, students, participants, athletes, families, or community.

Subject to your agreement and continued compliance with these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable limited license to download and install the Storylines App and to access and use the Services as intended. The Services may be used for personal purposes and, where authorized by Storylines, for internal school, educational, nonprofit, religious, sports, community, or other organizational purposes.

• You may not create an Account using inaccurate or false information.
• You may not rent, sell, gift, or give away your Account or Account credentials.
• You may not attempt to gain unauthorized access to, circumvent, modify, disrupt, overburden, or impair the Services or related systems.
• You may not upload or transmit material that infringes intellectual property, privacy, publicity, or other rights.
• You may not scrape, harvest, or extract data using automated agents or scripts.
• You may not impersonate another person or use the Services to violate applicable law.

Account Access and Responsibility. You are responsible for activity under your Account and for maintaining the confidentiality of your login information. Organizations are responsible for designating authorized Organization Personnel and promptly removing access when authorization ends.

The Services and all related intellectual property rights remain the property of Storylines. These Terms do not grant you ownership of the Services or any Storylines intellectual property. You retain ownership of User Content. As between Storylines and the applicable Organization, the Organization retains its rights in Organization Data, including School Data, Student Data, and Youth Participant Data, as applicable.

We allow users to upload, publish, transmit, or otherwise make available photos, videos, voice memos, voiceover recordings, audio recordings, materials, data, information, content, and communications ("User Content"). You retain the rights you already hold in your User Content. For the purpose of operating and providing the Services, you grant Storylines and its service providers a non-exclusive, royalty-free, worldwide license to host, store, reproduce, process, transmit, display, and otherwise use User Content only as reasonably necessary to provide, secure, maintain, support, and improve the Services, subject to the Privacy Policy and any applicable Student Data Privacy Addendum. Storylines does not use voice recordings, photos, videos, School Data, Student Data, or Youth Participant Data to train general-purpose artificial intelligence models. You are responsible for User Content you submit and represent that you have the rights, permissions, authorizations, and consents required by applicable law. For Organization Data, including School Data, Student Data, and Youth Participant Data, the responsibilities of the applicable Organization and Organization Personnel are further described below.

Organizations and authorized Organization Personnel may use Storylines to document and privately share activities, milestones, events, experiences, achievements, memories, and other community content. Educational Institutions may use Storylines for school and classroom purposes; religious organizations may use Storylines for congregational, youth, and community purposes; and sports organizations may use Storylines for teams, athletes, seasons, events, and related activities. If you use Storylines on behalf of an Organization, you represent that you are authorized to do so. The Organization is responsible for determining whether its use of Storylines complies with applicable law and its own policies and for providing required notices and obtaining required permissions, authorizations, or consents from individuals, parents, guardians, students, athletes, participants, or others. Storylines processes Student Data on behalf of the Educational Institution for the purpose of providing, maintaining, securing, supporting, and improving the Services, subject to applicable law and any written agreement with the Educational Institution. As between Storylines, School Personnel, and the Educational Institution, the Educational Institution controls School Data submitted on its behalf. An individual teacher or staff member does not acquire independent control over School Data merely because that person uploaded it. The Educational Institution may request that Storylines transfer administrative control, remove School Personnel, provide access to or export School Data, or delete School Data, subject to applicable law, technical capabilities, and any applicable written agreement. Storylines does not sell Student Data or Youth Participant Data, use such data for targeted or cross-context behavioral advertising, build advertising profiles of students or minor participants, or disclose such data to data brokers. School Storylines containing Student Data may not be made Public. Organization Storylines primarily involving minors are private by default. Public sharing for a youth sports, religious youth, or other minor-focused Organization Storyline may be disabled by Storylines or may require an authorized Organization administrator to expressly enable it and represent that all permissions and consents required by applicable law have been obtained. Student Data and Youth Participant Data will not be used to generate unsolicited Surprise Videos or be transmitted to third-party media-generation providers unless an authorized Organization user expressly initiates the feature and such processing is permitted under the applicable agreement, permissions, and law. Parents and guardians seeking access to, correction of, or deletion of Student Data should ordinarily contact the Educational Institution. Parents and guardians seeking removal of Youth Participant Data should ordinarily contact the relevant Organization. Storylines will reasonably assist Organizations with valid requests as required by applicable law and contract. If Organization Personnel leaves an Organization or is no longer authorized, the Organization may retain the applicable Organization Storyline and Organization Data and may request removal or transfer of that person’s administrative access.

Storylines does not currently offer Accounts directly to children under 13. Adults, including parents, guardians, teachers, and authorized School Personnel, may submit information about children where they have authority to do so. If Storylines later enables children under 13 to directly use features that collect personal information from them, Storylines will implement any parental or school consent mechanisms required by the Children’s Online Privacy Protection Act (“COPPA”) and other applicable law before such use. If Organization Personnel submits content or information about a minor, the Organization and the submitting user represent that they have the authority and any legally required parental or guardian consent to submit and use that information through Storylines. If legally required consent is withdrawn, the Organization should promptly remove or request removal of the affected Youth Participant Data.

New Storylines are private by default. A user may make eligible Storylines Public as an explicit opt-in action. Public content may be viewed, copied, indexed, cached, shared, or redistributed by third parties outside Storylines’ control. Family, Child, and School Storylines containing Student Data may not be made Public. Organization Storylines primarily involving minors are private by default and may be subject to additional restrictions described in Section 7. If any eligible Storyline contains content depicting a minor, the account holder and applicable Organization are responsible for having the legal right and any required parental or guardian consent to publish that content.

Storylines may use third-party service providers to host, support, process, print, or generate products from User Content. Such providers may process User Content only for the services Storylines engages them to provide and subject to contractual and legal restrictions. For ordinary consumer accounts, Storylines may offer optional Studio videos or Surprise Videos as described in the App. Student Data and Youth Participant Data are excluded from unsolicited Surprise Videos and from third-party media generation unless an authorized Organization user expressly initiates the feature and such processing is permitted.

Consumer account storage limits and inactivity rules are described in the applicable plan. Once content is deleted, it may not be recoverable. Organization Data, including School Data, Student Data, and Youth Participant Data, is not automatically deleted solely because an individual teacher, coach, clergy member, or other Organization Personnel account is closed or becomes inactive. Retention and deletion will be handled at the direction of the applicable Organization, subject to applicable law, contractual requirements, backup cycles, and Storylines’ data retention practices.

Certain parts of the Services may require payment. Paid consumer Subscriptions automatically renew at the then-current price unless canceled through the applicable app store before renewal. Cancellation is effective at the end of the applicable billing period. Organization plans, including any free school, religious organization, or sports team offering, may be governed by separate order forms, program terms, or written agreements.

The Services evolve over time. Storylines may modify or discontinue features and may require updates to the App.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYLINES DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. STORYLINES DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYLINES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST REVENUE, PROFITS, DATA, OR BUSINESS INTERRUPTION. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYLINES’ AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID TO STORYLINES BY THE CLAIMANT IN THE SIX MONTHS BEFORE THE CLAIM, EXCEPT TO THE EXTENT A SEPARATE WRITTEN AGREEMENT EXPRESSLY PROVIDES OTHERWISE. You agree to indemnify and hold Storylines harmless from claims arising from your misuse of the Services, breach of these Terms, or User Content you submit without required rights or permissions. An Organization’s indemnification obligations, if any, may be modified by a separate written agreement.

Florida law governs these Terms without regard to conflicts principles. Before initiating a legal proceeding, contact legal@storylines.media with a description of the issue. Unless a separate written agreement states otherwise, legal actions arising from these Terms must be brought in state or federal courts located in Miami, Florida.

If any provision is unenforceable, the remaining provisions remain effective. The parties are independent contractors. Storylines may assign these Terms. You may not assign them without Storylines’ written approval, except as permitted in a separate agreement. These Terms, the Privacy Policy, any applicable privacy or data protection addendum, and any other written agreement between Storylines and an Organization constitute the applicable agreement between the parties. If there is a conflict concerning Organization Data, the applicable addendum or negotiated Organization agreement controls to the extent of the conflict. Notices to Storylines: First Time Media Inc. Attn: Legal 2980 McFarlane Road, Miami, FL 33133 legal@storylines.media